Frequently Asked Questions
How do you charge for products and services?
All products are sold by weight in order to ensure fair pricing for each customer. Additional delivery fees are quoted based on size of delivery and distance from 835 N. Mill Rd, Kennett Square, PA, 19348. Contact us at email@example.com for a quote!
Are you apart of Hicks Brothers Farming?
Hicks Brothers Farming serviced the Chester County and greater area for 16 wonderful years. In order to better serve customers Peter and Jamie reorganized the business into two seperate entities. Hicks Hay Company services all hay and straw sales and is a continuation of the hay operation run by Hicks Brothers Farming.
Where do you get your hay?
In order to serve our customers the highest quality hay all year round, we purchase hay from suppliers around the United States, Canada, and Mexico. All suppliers are vetted and our products are carefully inspected before delivery to customers.
Why don't you use baler twine?
Our team wants to be as envrionmentally friendly as possible, and traditional baler twine cannot be recycled creating lots of waste. The strapping we use is recyclable just as long as it is disposed in a recycling bin or facility.
Why are your bales heavier than typical small bales?
When we purchase hay we are buying large bales, compressing them, and restrapping them. This allows us to supply our customers with more hay, but take up much less space in their barn than before. Whether hay is baled in the field or compressed and restrapped there is always a slight variance in weight. We charge by the ton in order to make sure we only charge customers for what they are getting.
How far do you deliver?
We typically deliver to places within an hour of our hay shed, however, you can give us a call and we can quote you on the delivery cost for deliveries farther away.
Can you stack the hay in my barn?
We always offer to stack the hay or straw in our customer's barns. We just need to know if a hay elevator is required to get the hay or straw into a loft or higher barn floor.
What time of year does the new crop come in?
We typically get new crop in June and July every year. If you know that we have a hay you like it's always better to stock up during the fall so you don't have to wait for the next season's product.